OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
197 ratings and 115 comments received in the last 90 days.
24 April 2024
No problems, helpful and informative and smooth process
24 April 2024
Great experience. I was made to feel very comfortable at all times. I felt the right amount of time was spent with me each time I visited. Very happy.
19 April 2024
BWM Grassicks are fabulous. David, Sales Executive & Esuan, Head of Business took us through a magical journey in helping us with their extensive knowledge of the car/s, making the decision & patience with setting up upon delivery
19 April 2024
Ryan McGregor again has looked after me fantastically well and I have found him to extremely trustworthy .
18 April 2024
While the sales staff at the Centre were excellent, the gap between ordering and delivery was disappointing, although it was made clear that was the expected time it would take.
17 April 2024
Grassicks were excellent to deal with. I actually felt they cared about my business and weren't just selling me a car
05 April 2024
Knowledgeable, friendly and enthusiastic staff, worth travelling for.
05 April 2024
Very good retail experience at Grassicks.
04 April 2024
The experience was so simple due to the support of Ryan who made everything straightforward and understandable
01 May 2024
Jakob was attending to my visit on this occasion. He accommodated my request for a couple of issues & I was more than satisfied with the outcome. He was attentive & kept me informed during the service of my car..
30 April 2024
Absolutely faultless
30 April 2024
Great, timely service, they kept us well informed and the price was competitive.
29 April 2024
fast friendly service
27 April 2024
Fantastic service as always from Grassicks. Would recommend
27 April 2024
Personal service
23 April 2024
The team at Perth BMW are simply superb. No matter what or why, every contact made over the years has been addresses professionally & efficiently. The aftersales support (RYAN and NEIL specifically) convinces me to continue with BMW in the future.
22 April 2024
The service advisor was excellent
22 April 2024
As always we were well received & given upto date advice regarding the car while in for service. Staff always very helpful one of the main reasons for returning to Grassicks in Perth.
21 April 2024
Great staff
30 April 2024
Car was purchased within a few days. Quick and efficient service.